Returns
We truly hope you love everything you receive from us. Every parcel is packed with care by a real person, and while we do our best, sometimes mistakes happen. If something’s not quite right, we’re here to make it right.
If your order arrives with a damaged item, something is missing, or you received the wrong item, please reach out within 7 days of delivery so we can make it right.
Send us an email at hello@lesbois.com with:
Your order number
A short description of the issue
We’ll gladly offer a replacement, reshipment, or refund, depending on the situation.
Fragrance Preferences
We understand scent is very personal. While we do our best to describe our fragrances clearly, we’re unable to accept returns or exchanges based on personal scent preferences. Thank you for understanding and supporting our small business.